On-site sales | Functn Help Center

Category: Day of event

Use the Functn point-of-sale to sell tickets, merch, and add-ons at the door.

# On-site sales ## What this covers Use Box Office tools for check-in, refunds, disputes, and day-of customer support. This article focuses on "On-site sales" using only current product behavior. ## Where to find it - Open /admin/dashboard. - Select Box Office, then choose Check-In, Refunds, or Disputes. ![On-site sales — where to find it](/help-screenshots/on-site-sales/step-01.png) ## How it works Use the visible controls in the current app and follow the labels shown on screen. If a feature is package-gated or account-type-specific, the dashboard may hide it or show it as unavailable. For this topic, start with the closest dashboard or route listed above, then use the article title as your task guide. Avoid relying on older paths from legacy docs. ![On-site sales — how it works](/help-screenshots/on-site-sales/step-02.png) ## Limitations and notes - Throughput, scan speed, and staffing estimates depend on venue conditions and are not guaranteed by this article. - This article intentionally omits unsourced statistics, fixed payout timing, fixed conversion benchmarks, and unverified third-party integrations. ## Related articles - [Check In And Scanning](/help/article/check-in-a...