Customizing the checkout flow | Functn Help Center

Category: Registration and checkout

Configure every part of your Functn checkout — branding, fields, payment methods, and post-purchase flow.

# Customizing the checkout flow ## What this covers Use checkout and event setup tools to collect attendee information, send confirmations, and configure the purchase flow. This article focuses on "Customizing the checkout flow" using only current product behavior. ## Where to find it - Create or edit an event. - Use the Pricing step for tickets and add-ons, and the relevant editor tabs for checkout fields or confirmations. ![Customizing the checkout flow — where to find it](/help-screenshots/customizing-the-checkout-flow/step-01.png) ## How it works Use the visible controls in the current app and follow the labels shown on screen. If a feature is package-gated or account-type-specific, the dashboard may hide it or show it as unavailable. For this topic, start with the closest dashboard or route listed above, then use the article title as your task guide. Avoid relying on older paths from legacy docs. ![Customizing the checkout flow — how it works](/help-screenshots/customizing-the-checkout-flow/step-02.png) ## Limitations and notes - Abandoned-cart, payment-method, and recovery-rate claims must be verified before publishing. - This article intentionally omits unsourced statisti...