Abandoned cart recovery | Functn Help Center

Category: Registration and checkout

Set up automated abandoned-cart recovery emails that bring buyers back to complete their purchase.

# Abandoned cart recovery ## What this covers Use checkout and event setup tools to collect attendee information, send confirmations, and configure the purchase flow. This article focuses on "Abandoned cart recovery" using only current product behavior. ## Where to find it - Create or edit an event. - Use the Pricing step for tickets and add-ons, and the relevant editor tabs for checkout fields or confirmations. ![Abandoned cart recovery — where to find it](/help-screenshots/abandoned-cart-recovery/step-01.png) ## How it works Use the visible controls in the current app and follow the labels shown on screen. If a feature is package-gated or account-type-specific, the dashboard may hide it or show it as unavailable. For this topic, start with the closest dashboard or route listed above, then use the article title as your task guide. Avoid relying on older paths from legacy docs. ![Abandoned cart recovery — how it works](/help-screenshots/abandoned-cart-recovery/step-02.png) ## Limitations and notes - Abandoned-cart, payment-method, and recovery-rate claims must be verified before publishing. - This article intentionally omits unsourced statistics, fixed payout timing, fixed conve...